Cash on Delivery (COD) Policy
We understand that customers may prefer the convenience of paying upon delivery, and we are happy to offer a Cash on Delivery (COD) option for your purchases. Please review our COD policy carefully:
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COD Fee:
- A ₹50 COD fee is applicable on all Cash on Delivery orders, regardless of order value.
- This fee covers the additional cost of offering this service and is non-refundable.
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Order Confirmation:
- All COD orders will be confirmed via a message or phone call.
- If we are unable to confirm your order, the order will be automatically canceled.
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COD Fee Non-Refundable:
- Please note that the ₹50 COD fee is non-refundable under any circumstances, including cases where the product is returned or the order is canceled after confirmation.
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Customer Responsibility:
- It is the customer’s responsibility to ensure availability at the time of delivery.
- Repeated failure to accept COD orders may result in restrictions on future COD purchases.
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Prepaid Option:
- To avoid the additional ₹50 COD fee, we encourage you to opt for our prepaid payment options, which are convenient, secure, and free of additional charges.
We appreciate your understanding and cooperation in helping us maintain a smooth and efficient delivery process. For any questions, please contact our support team at support@arvesa.in or WhatsApp us at +919967143068.